SOLVED Is anyone receciving email from the site?

Thread in 'Suggestions, Bugs and Feedback' started by Michael, Oct 18, 2014.

  1. Michael

    Michael Grand Poobah

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    Has anyone done a password change request or received notification of PMs or anything from the site? I would like to hear yes or no if you have as this will help me track down some issues we are experiencing with specific email recipient domains (hotmail and AOL being two of them).
     
  2. Michael

    Michael Grand Poobah

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    I know that I'm able to receive email from the site (tested) but I would like to hear about outside the server addresses.
     
  3. Falconium

    Falconium Administrator Staff Member

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    The only e-mails I have ever received from the new site were the password reset stuff when I first switched over. That's it.
     
  4. Michael

    Michael Grand Poobah

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    You can set your notifications to email you but I am more curious about the password reset emails.

    For some people it is working and for others not so much. Could have something to do with mail server configurations.
     
  5. The Verge

    The Verge Moderator Staff Member

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    Make a new post here, and I should receive an email about it. That should test it.
     
  6. Michael

    Michael Grand Poobah

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    :thumbsup:
     
  7. The Verge

    The Verge Moderator Staff Member

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    it works for me. Not sure where else to test...
     
  8. Remarius

    Remarius Star Lord

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    I'm receiving password reset notifications for gmail and hotmail... I apparently registered twice for the old site using different emails and then migrated the ancient one I've never posted on first. ;)
     
  9. Aylek

    Aylek Administrator Staff Member

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    Obv. got mailed when resetting the password on the new side, but can also remember getting notified when mentioned or quoted during the first days. Don't get any notifications now, though. Might have to check my settings. ;-)
     
  10. Excalibaard

    Excalibaard 101 010 Staff Member

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    I've turned off e-mail notification because the notification system on the site is sufficient. I was receiving a lot of e-mails before that.
     
  11. Michael

    Michael Grand Poobah

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    Yeah it turns out it is the mail server that needs to have some adjustments made to it.

    I have no idea what all this is but I have passed it to the provider to fix when he logs on.

    As for the rest, I turned off default notifications for new registrants by default other than PMs I think. If they want notifications for anything else they can manually set those options.
     
  12. Excalibaard

    Excalibaard 101 010 Staff Member

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    Just received an e-mail because of your reply. I'm using Hotmail, so for me there is no problem.
     
  13. Michael

    Michael Grand Poobah

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    I don't know then; intermittent... regardless I've passed it along for anyone that is trying to change their password and not receiving change request emails.
     
  14. Michael

    Michael Grand Poobah

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    Another thing we are experiencing; the IP address associated with this new host has been blocked by many mail servers. I am working to have this corrected. If people are having issues with resetting their passwords please mail me using the CONTACT US link (bottom of page) and let me know a temporary password for the account in question and I can resolve it.
     
  15. Michael

    Michael Grand Poobah

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    There are still issues with this however they are slowly being resolved. There is still some bounce-back from AOL and Hotmail but it is what it is; it is something beyond my control. If you are experiencing issues getting mail to your mail server you must contact your server admin and have them whitelist us.
     
  16. Midnite7175

    Midnite7175 Advanced Member

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    I got one when I was asked to change my pw for the initial login on the new forum.
     
    Michael likes this.
  17. Michael

    Michael Grand Poobah

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    Right. It's weird I don't know... some hotmail gets it others do not. I'm not gonna spend hours and hours chasing it down. Microsoft is a real bitch to deal with so I've submitted a white list request and will leave it at that.
     
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